Career opportunity · Full-time · Office
Sales / Lead Generator: Inside Sales & Business Development Support
The Sales / Lead Generator is an entry-level sales role responsible for finding, contacting, and qualifying new clients for Complete I.T.'s managed IT, security camera, access control, gate, alarm, phone, and cabling services.
- Book free assessments: Connect new clients with our team
- Works with our BDR: Hand off qualified leads to Mike Williams
- Training provided: Learn our IT and security services
[Draft job description for review, modeled on the Install Technician 1 description. Please confirm the duties, requirements, schedule, pay, and benefits before this goes live.]
What the job looks like
The Sales / Lead Generator is an entry-level sales role responsible for finding, contacting, and qualifying new clients for Complete I.T.'s managed IT, security camera, access control, gate, alarm, phone, and cabling services. This position works closely with our Business Development Representative (BDR) and leadership team, handing off qualified opportunities and scheduling free assessments.
This role requires daily outbound calling, organized follow-up, and accurate record keeping in our CRM. The position is based at our Dade City headquarters, with occasional travel to local events, trade shows, and client sites. No deep technical background is needed: we'll teach you how our services fit together. It serves as a foundation for growth within the sales and account management team.
What you'll do
A typical week on the job.
Prospecting & outreach
- Build and maintain prospect lists, including:
- Property managers and management companies
- CDDs, HOAs, POAs, and condominium associations
- Offices, medical and dental practices, schools, and places of worship
- Warehouses, manufacturers, and new-construction builders
- Make outbound calls and send follow-up emails to introduce Complete I.T. services
- Respond to inbound website, phone, and referral leads the same business day when possible
Qualifying & scheduling
- Learn each prospect's current setup and needs, including:
- Gates, access control, and security cameras
- Managed IT, networks, and Wi-Fi
- Business phones, alarms, and structured cabling
- Schedule free assessments and site visits for the BDR and leadership team
- Hand off qualified opportunities with complete, accurate notes
CRM & reporting
- Log every call, email, and next step in the CRM
- Track pipeline activity and report results each week
- Follow company SOPs for lead handling and customer communication
Events & relationships
- Help staff local events, Chamber functions, and trade shows
- Stay in touch with past clients and partners to uncover new projects
- Represent Complete I.T. professionally on every call and visit
What you'll need
Required qualifications, plus the skills that give you a head start.
Sales & communication skills
- Clear, professional phone and email communication
- Comfortable making a high volume of outbound calls every day
- Able to explain our services in plain language (training provided)
- Active listening and careful note-taking
Experience
- 1+ year in sales, lead generation, a call center, or customer service
- A track record of meeting activity or sales goals
Organization & technology
- Organized, with reliable follow-through
- Basic proficiency with Microsoft Word, Excel, Outlook, and web browsers
- Experience with, or willingness to learn, a CRM
- Attention to detail and willingness to follow SOPs
Other requirements
- Reliable transportation, a valid driver's license, and a clean driving record
- Able to attend occasional local events, some outside normal hours
- Must pass a background check and drug screening
Preferred skills & experience
- B2B sales experience in technology, security, low-voltage, or property services
- Familiarity with HOAs, CDDs, or property management
- CRM experience, such as HubSpot or Salesforce
- Basic understanding of IT, security cameras, or access control
Physical job requirements
- Sitting and standing for extended periods
- Light lifting of marketing materials and event displays (up to 25 lbs)
- Occasional driving to client sites and local events
- Working indoors at a desk for most of the day
What we offer
Full-time position
A steady, full-time role on our sales team.
Paid time off
1 week of accrued PTO per year starting after 6 months, increasing to 2 weeks in year 3.
Paid health insurance
Health insurance paid through Complete I.T. after 6 months.
Equipment provided
Company-provided computer, phone, and supplies.
From application to your first day
Apply online
Send your details, resume, and cover letter. It takes about ten minutes.
We review
We read every application and the answers to our questions.
We call you
If it's a good fit, we'll call to set up a conversation.
Meet the team
Interview, then a background check and drug screening before your start date.
Who you'll work for
A security-focused technology company serving government agencies, military contractors, CDDs and HOAs, law enforcement, and commercial clients across Florida.
Job description V1.0 DRAFT, September 30, 2026.
Apply for Sales / Lead Generator
Two short steps: your details and resume, then a few questions about you. It takes about ten minutes.
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